SONAR Charts are highly customizable, this use case offers an example of a live board tracking net2phone Canada's Techincal Support team.
Time Stamps:
0:00 Intro
0:20 Prelimenary questions
0:50 Row 1: Call Queue Table
1:15 Row 2: Highlighted stats
1:48 Row 3: Team Success
2:15 Row 4: Timeline/Line Charts
2:28 Row 5: Agent Table
