We recommend downloading all of your auto-attendant message recordings.
Only net2phone Canada can remove an Auto Attendant Option
Auto attendant extensions cannot be deleted through the Sonar portal. To add or delete an auto attendant extension, contact net2phone Canada directly.
For immediate assistance, dial 611 from your net2phone Canada device or call 1-877-498-3772 and choose option #3.
Emails will be responded to within 1 business day and can be sent to support@net2phone.ca.
How to Download an Auto Attendant Option
You must be in Manage Organization view to access the Auto Attendants tab.
- Click the Auto Attendants tab in your Sonar portal.
- Click the name or the pencil icon of an auto attendant to open the configuration menu.
- Click the auto-attendant Message option you want to download.
A gray bar will open underneath the key options. - Click the download icon under "Menu Prompt."
Auto Attendant Option: Pro Tips!
If you accidentally remove an auto attendant option, click the Cancel button rather than Save, and your auto attendant option will not be deleted.
When recording an auto attendant option, try to speak slowly and repeat any information that may need to be written down.
If you do not have any more auto attendant options, you can create tiers using the Add Tier option.
