A blind call transfer, sometimes referred to as a “cold” call transfer, allows you to transfer a call without introducing the caller. When you send a caller directly to another phone extension or number, the destination phone displays the initial caller's details rather than your phone’s details.
1. Once you answer a call, press the Transfer button or Transfer soft key.
NOTE: This will put the caller on hold.|
2. Press the Blind soft key.
NOTE: If you don't see the Blind soft key, press and hold the Transfer key or Transfer soft key to send a blind call transfer. |
3. Dial the extension or phone number of the intended recipient and press the Send soft key, or wait for the call to automatically connect.
If the caller wishes to leave a voice message, you can directly transfer them to their intended recipient’s voicemail by blind transferring them and entering *90 before the recipient's extension.
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