📢 Check out Sonar's latest updates: Feature Release Notes

Poly Desk Phones

Reset The Default Password on Poly Phones

Updating the default Admin password on Poly increases security and allows additio...

Log In and Out of Unassigned Phones with Hot Desking

Hot desks, also known as hoteling, is an office-space management strategy designe...

Poly CCX 500 and CCX 600 Media Phones

The Poly CCX series offers colour touch-screen desk phones, ideal for multimedia ...

Mask Your Caller ID With *67

If you ever need to mask your caller ID before making an outbound call, *67 is a ...

Blind Call Transfer on Poly

A blind call transfer, also known as a "cold" transfer, lets you transfer a call ...

Attended Call Transfer on Poly

An attended call transfer, also known as a "warm" or "consultative" transfer, all...

Conference Call from Poly Desk Phones

If you often relay information between two parties, three-way calling can be a va...

Switching Devices During a Call Using a Star Code (*11)

If you have multiple devices connected to your extension, you might sometimes wis...

Transfer Calls to Voicemail (*90)

If a caller wishes to leave a voice message to a colleague you can blind transfer...

Mask Your Caller ID (*67)

If you ever need to mask your caller ID before making an outbound phone, *67 is a...

Enable/Disable DND

You can enable Do Not Disturb (DND) using your mobile app, webphone (Sonar Phone)...

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