Deleting auto-attendant messages is easy once you know how, however, it can be easy to delete them accidentally, so we recommend downloading them after they are created. Â
Contact net2phone Canada Directly to Delete Auto Attendant Lines.Â
You cannot delete a entire auto attendant extension through the Sonar portal.
Reach our Technical Support Team to add or remove an auto attendant extension:
Dial 611 from your net2phone Canada device, or,
Call 1-877-498-3772 and select option #3
For non-urgent requests, you can expect an email back within 1 business of your query.Â
Email: support@net2phone.caÂ
How to Delete An Auto Attendant Option
You must be in Manage Organization to access the Auto Attendants tab.
- Click the Auto Attendants tab in your Sonar portal.
- Click the name or the pencil icon of the auto attendant you want to edit.
- Click the auto attendant option you want to delete.
- In the gray overview bar of that auto attendant option, click the gray Remove button on the right side.
- Click the Save button before navigating away from this page.
Pro Tip: Accidentally Delete an Auto Attendant Option? Â
If you accidentally remove an auto attendant option, click the Cancel button rather than Save, and your auto attendant pad option will not be deleted.
