Deleting auto-attendant messages is easy once you know how, however, it can be easy to delete them accidentally, so we recommend downloading them after they are created.
Contact net2phone Canada Directly to Delete Auto Attendant Lines.
You cannot delete a entire auto attendant extension through the Sonar portal.
Reach our Technical Support Team to add or remove an auto attendant extension:
Dial 611 from your net2phone Canada device, or,
Call 1-877-498-3772 and select option #3
For non-urgent requests, you can expect an email back within 1 business of your query.
Email: support@net2phone.ca
How to Delete An Auto Attendant Option
You must be in Manage Organization to access the Auto Attendants tab.
- Click the Auto Attendants tab in your Sonar portal.
- Click the name or the pencil icon of the auto attendant you want to edit.
- Click the auto attendant option you want to delete.
- In the gray overview bar of that auto attendant option, click the gray Remove button on the right side.
- Click the Save button before navigating away from this page.
Pro Tip: Accidentally Delete an Auto Attendant Option?
If you accidentally remove an auto attendant option, click the Cancel button rather than Save, and your auto attendant pad option will not be deleted.
