Every company has different needs; it's important to understand your call flow needs when choosing the best solution.
Before you decide your best option, ask yourself the following:
- How much am I planning for my business to grow in the next few years?
- Are client success and high engagement important to your organization?
- Is measuring performance generated by call data valuable to my business?
- Will my workers use reliable mobile devices with reliable network connections?
- Do I want to provide my workers secondary devices?