Data Security: Frequently Asked Encryption Questions

In a world where a significant amount of transactions are digital, data security is of utmost importance. To protect your business from unauthorized access and data breaches, our advanced transcription technology leverages redaction and encryption for maximum security.

What Puts Cardholder Data at Risk?

Cardholder data can be compromised if you store unprotected information, such as:

  • Payment card numbers
  • Card expiration dates
  • Card verification codes (CVV)
  • Customer data from the magnetic stripe

What is PCI Compliance, and Who Should Care?

PCI DSS (Payment Card Industry Data Security Standard) outlines the security requirements that all businesses processing credit card information must follow. These standards ensure that cardholder data is protected, with specific guidelines depending on the volume of transactions your business handles.

Learn more about PCI compliance.  

How Can My Business Ensure PCI Compliance Over the Phone?

Your business phone service provider must offer both call redaction and encryption for your business to remain compliant. Without these protections, your business could face PCI audits, potential fines, and security risks. At net2phone Canada, we prioritize data security with Intelligent Transcription, Redaction, and Encryption—ensuring your business remains compliant and secure.

What is Intelligent Transcription? 

Intelligent Transcription converts recorded calls into text, automatically filtering out filler words and redacting sensitive information like payment details. Reviewing call records is now faster and safer. Learn more about call records, transcriptions, and keyword searches

What is Redaction? 

Within call recordings, call redaction technology identifies and removes sensitive information such as credit card numbers and CVVs. If a thief did gain call recordings or call transcriptions, this confidential information is blacked out and silenced, ensuring the peculators cannot steal from your business or your clients. 

What is encryption? 

Encryption makes transmitted data unreadable to unauthorized users, ensuring that your confidential information remains secure. net2phone Canada's encryption technology provides peace of mind by securing your data end-to-end. Look for the lock icon on your devices to verify encryption is active.

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