Panasonic Base - Status Indicator Light Meanings

Green Light

Solid  There is an internet connection, and you are ready to make and receive calls. 
Slow Flashing The base is being used for a call or the base is downloading data. Do not disconnect the base from the ethernet cable or the power outlet.
Fast Flashing  The handset is busy.

Red Light

Solid  The base has just been turned on but is not yet ready for calls 
Slow Flashing The base is connecting to a handset. 
Fast Flashing  The base is paging handsets after the handset locator button is pushed. 

Amber Light 

Solid  The base's IP address might conflict with the IP address(es) of other devices connected to your network. You must contact your internet provider. 
Slow Flashing
  • The base is connected to an IP address. 
  • The base is registering the phone system.
  • If the status light continues to flash and it is not for the above reasons, try resetting your equipment and contact your administrator.  
Fast Flashing  There may be a problem with the base unit hardware, contact our Technical Support Team by dialing 611 from your Versature device or by calling 1-877-498-3772 and choosing option #3. Emails will be responded to within 1 business day and can be sent to support@versature.com

Other light patterns  

Slow change between red - green- amber The base is in maintenance mode. 
Fast Flashing
red - green - amber 
The base is being used for a call or the base is downloading data. Do not disconnect the base from the ethernet cable or the power outlet.
If the light is off, the base is off, the Ethernet cable is not properly connected, or your network device is off or not working.


Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer support team is here for you.

Contact Support