When creating a new answering rule, or editing an existing one, the pop-up window is the same. 

Sonar Answering Rule Options

Understand all the selections within the answering rules configuration menu, from the top to the botton. 

Time Frame
Select a preexisting time frame and link it to this answering rule.

Enabled
Enable or disable the current answering rule.

Do Not Disturb
Blocks all calls to your extension, sending them directly to voicemail. When active, Call Forwarding and Simultaneous Ring options are unavailable.

Call Forwarding
Forward calls to a specified extension, number, or phone based on the following:

Always 
Bypass your primary net2phone Canada device and send calls directly to the entered extension or number. Enter 10-digit numbers without spaces, brackets, or dashes.

When Busy 
This option is visible but not available for individual rules as net2phone Canada does not generate busy signals. It can be used for queues and other features.

When Unanswered 
Ring your net2phone Canada phone first, then forward to the entered extension or number if unanswered. Enter 10-digit numbers without spaces, brackets, or dashes.

net2phone Canada SureAnswer 
Forwards calls if your net2phone Canada phone goes offline due to outages; it is often used with a mobile device.

Simultaneous Ring
Configure multiple devices to ring simultaneously to ensure you never miss a call:

Include User’s Extension 
Include your primary extension to ring.

Ring All 
User’s Phones Ring all phones associated with your extension, including softphones and mobile apps.

Enable net2phone Canada SmartAnswer 
Configure an external number to ring simultaneously. Answering the call will prompt you to connect or reject it. If rejected, the caller is sent to your net2phone Canada voicemail.

Extension, Number, or Phone
Enter additional extensions or phone numbers to ring along with your personal extension. Using the green plus button, you can add a ring delay and additional fields.

When selecting another extension, you have three main options:

User 
The call follows the selected user's answering rules.

Phone 
Forward calls to an additional extension. Each additional device is associated with an extension followed by a letter (e.g., 501m for your mobile phone). If unanswered, calls are transferred back to your primary extension’s voicemail.

Voicemail 
Send the call straight to voicemail without ringing any devices.