The Yealink WH63 is a convertible wireless DECT headset featuring multiple wearing styles, including earhook, headband, and neckband. The headset connects directly to net2phone Canada Yealink desk phones and your computer for use with the net2phone Sync desktop and web applications.
Supported devices
- net2phone Desk Phones: Yealink T4U Series (T43U, T46U, T48U) and T5 Series (T53W, T54W, T57W).
- Computer (Softphones): Windows and macOS via USB-A.
- Mobile Devices: Not supported on WH63 (requires WH66/WH67 Bluetooth base).
Connect the headset base
Connect the WH63 base station to your desk phone or computer, then switch between them using the base station's buttons.
Connect to a net2phone Canada supported desk phone
Connect the base station directly to your desk phone using the included micro-USB-to-USB-A cable.
- Connect the micro-USB end of the included cable to the Phone port on the back of the WH63 base.
- Connect the USB-A end to the USB port on the back of your Yealink desk phone.
- The desk phone will automatically detect the headset and route call audio to it.
Connect to a computer
Connect the base station to your PC or Mac to route audio through your computer softphone.
- Connect the micro-USB end of the included cable to the PC port on the WH63 base.
- Connect the USB-A end to an available USB port on your PC or Mac.
- Press the PC button on top of the WH63 base to activate computer audio.
Enable call control (Yealink USB Connect)
To use the physical call button on your headset to answer and end calls directly within desktop softphones (such as the SONAR Web Phone), you must install Yealink USB Connect.
Without this software running, call audio will work, but you must manually click the answer or hang up buttons in your browser or app interface.
- Download and install the utility from Yealink USB Connect.
- Use this tool to keep headset firmware up to date and customize ringtones or auto-answer settings.
Daily Use and Call Controls
Base Buttons – Manage calls and switch between connected devices (desk phone, PC) directly from the base.
Answer or End a Call – Press the multi-function call control button on the outside of the earpiece.
Mute Audio – Press the Mute button located on the headset to toggle mute on or off. (Note: Because the WH63 is a convertible headset, there is no boom arm to raise or lower for muting).
Adjust Volume – Use the + and – volume buttons located along the edge of the earpiece.
Busylight – The LED indicator on the headset automatically turns red when you are on an active call, signalling that you are unavailable.
Manufacturer Resources
For hardware specifications, assembly instructions for the different wearing styles, and warranty documentation, refer to Yealink’s documentation:
