People within your organization will automatically be listed as contacts within your Sonar portal. You can add external contacts through the following steps. 

How to Add a Contact in the Sonar Portal

Office managers and call center supervisors must be in My Account to access their Contacts tab.

1. Log in to Sonar using your net2phone Canada credentials. 
2. Click the Contacts tab.
3. Click the Add Contact button.
4. Fill in the contact fields. 
   You must include a first and last name, and at least one phone number. 
5. Click Save.