Unsure what kind of phone(s) you are using? No need to play a guessing game, there is an easy way to check all of your connected devices in the SONAR portal!
Click the Phones tab to see all your connected devices.
![](https://static.helpjuice.com/helpjuice_production/uploads/upload/image/4138/direct/1650647255341-1650647255338.png)
Click to Zoom
If your device is online, you will see a green checkmark, if your device is offline, you still see a red X.
If you have multiple devices, multiple extensions will be listed with a letter beside it (i.e. 200b, 200c). Your primary device will have no letter (i.e. 200).
- Mobile App = 123m
- SONAR Phone = 123wp
- Additional hardphones = 123b, 123c, 123e etc…