Welcome to net2phone Canada Academy! Leverage our knowledge base as it is continuously expanding and kept up-to-date with the most current information.
NET2PHONE CANADA CREDENTIALS
At net2phone Canada, we use the same username and password to log into all of our products.
THE CLIENT PORTAL, SONAR
Once you have logged into the client portal, we recommend updating a few initial settings.
You can record a greeting through your desk phone, upload a recording in a .wav or .mp3 file format, or use our text-to-speech feature in English or French; learn how to create a voicemail with step-by-step instructions and a walkthrough video!
If your organization has auto attendant directories, you should configure this setting so clients can easily find you! Auto attendant directories give callers an option to search for employees by their last name or extension number.
DESK PHONES, SOFTPHONES, AND THE MOBILE APP
Depending on your organization's needs, you may be asked to one or a combination of our VoIP phone products.