Welcome to Sonar! To begin using your account, you’ll need to activate it by accepting the Welcome Email we sent you.

Step 1: Check Your Inbox

Look for an email from net2phone Canada with the subject line “Welcome to Sonar”. If you don’t see it, check your spam, junk, and quarantine folders.

Step 2: Open the Email and Click the Link

Inside the email, click the Accept Invitation button.

Step 3: Create Your Password and Voicemail PIN

You’ll be redirected to the Sonar login page to set your new password and voicemail PIN. Choose a secure password that you’ll remember.

Step 4: Save and Log In

Click Save when you're done. Once your password is created, you can log in anytime at https://www.net2phone.com/en-ca/sonar-client-login.

net2phone Canada Credentials

You will receive a Welcome Email with a link to complete your account setup by creating your password and voicemail PIN. 

At net2phone Canada, we use the same username and password to log into all of our products.

Your username is always your extension number @ your domain.

e.g., 101@exampledomain.com

Your password needs to contain 8 characters, with at least 1 capital letter and 1 number.

e.g., Mypassword1

Unsure of your first log-in? Review articles: 

• Activate your Sonar Account by Accepting the Welcome Email 
• Update your net2phone Canada Credentials.

Trouble Activating Your Account?

If you didn’t receive the Welcome Email or your activation link has expired, try the following:

• Check your spam, junk, and quarantine folders.
• Add net2phone Canada email addresses to your safe sender list.
• If your organization manages email filtering, ask your IT team to allowlist net2phone Canada email addresses.
• Contact our support team to resend the invitation.

If the Welcome Email is being filtered or blocked, adding the following addresses to your safe sender list can help ensure you receive future account setup, billing, support, and notification emails from net2phone Canada.

Allowlist net2phone Canada Email Addresses

Add the following email addresses to your safe sender list. If your organization manages email filtering, your IT team may need to allowlist these addresses for your organization.

For more information, see Troubleshoot Email Notifications and Messages.