Welcome to the net2phone Canada's Sonar Academy! Our knowledge base continuously expands and updates with the most current information, providing you with all the resources you need. 

Welcome Email and net2phone Canada Credentials

You will receive a welcome email that contains a link prompting you to complete your account setup by creating your password and voicemail PIN.  Unsure of your first log-in? Review Activate your Sonar Account by Accepting the Welcome Email or learn how to Update your net2phone Canada Credentials.  

At net2phone Canada, we use the same username and password to log into all of our products. 

Your username is always your extension number @ your domain.

   e.g., 101@exampledomain.com

Your password needs to contain 8 characters, with at least 1 capital letter and 1 number.

   e.g., Mypassword1

Accept the Welcome Email to Activate your Account 

To activate your account, you must accept the special link in your net2phone Canada Welcome Email to complete your account setup. The redirect will force you to create a new secure password and voicemail PIN.

Follow the steps below to activate your Sonar portal access. 

1. You should find the net2phone Canada welcome email in your designated inbox (you may have to check your spam folder). 
2. Within the email, locate and click the Complete Setup button. 
3. After clicking the link, you will be redirected to:
   1. enter a new password, 
   2. confirm your password, and, 
   3. create a voicemail PIN. 
4. Click Save when you're done.