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Call Center and Call Queues

Log In and Out of Call Queues

You can sign in and out of call queues in two ways. You can use the Sonar portal,...

Glossary Of Call Center Statistics

The Sonar portal implements Call Center Statistic acronyms; use this complete lis...

Round Robin Call Queues: Traditional and Tiered

Maximizing your agents' performance is a science. The Sonar Portal supports multi...

Call Center - Agents and My Account

The Call Center section is designed to give you fast access to the most important...

Sonar Phone for Call Queues

Sonar Phone for Call Queues helps Call Center Agents manage incoming calls direct...

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