Many factors can disrupt call quality. This article will outline the contributing factors affecting your VoIP call quality, such as your internet connection, devices used, and accessories. To help you pinpoint what may be causing your issues, check out Identifying Common Call Quality Issues.
Internet connection is critical for VoIP systems! Depending on your needs, we've outlined some solutions to the limitations you have been experiencing.
Residential and commercial internet is not the same. Even if you opt into the highest-speed residential internet package, the infrastructure to a home is different than within a commercial space. In the new age of remote work, there are often multiple within a home using the internet (computers, TV streaming, mobile usage, etc.). As a result, you may need an internet router with Quality of Service (QoS) enabled.
Limitations and Solutions for Home Networking
In the past, we have only seen VoIP run through the local area network (LAN) with wired Ethernet cables. Now, with the increasing numbers of remote workers, wireless solutions are becoming more widespread. Of course, a direct Ethernet connection will always provide the best call quality; however, you can alleviate these issues so that you can depend on wireless solutions.
Limitations and Solutions for Wireless Connection
Take advantage of net2phone Canada's mobile app for VoIP on the go! All you need to connect to your mobile device is an internet connection. While this sounds simple, more variables can disrupt your calls.
Limitations and Solutions for Connecting the Mobile App
A range extender repeats the wireless signal from the original router, creating a second, copied network. An access point needs a wired connection, so an additional access point to the internet provides more simultaneous connection speed and fewer network interruptions. Range extenders are fantastic for smaller offices and remote working.
All businesses have different needs from their phone solutions. When considering what devices are suitable for you, consider the following:
When it comes to communication devices and accessories, it's no secret the best products often come with the highest costs. You would be surprised how many shoddy headphones, headsets, and Bluetooth devices cause call quality issues. It becomes increasingly harder to standardize call quality with BYOD (bring your device) models.
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