When it comes to call quality, there are many variables and factors that can cause disruption. The good news? Our Techincal Support team is well equipped to diagnose and fix your issue! This article will help you identify what might be your issue to help Support find your solution faster.
You might be experiencing packet loss. When one or more packets of data traveling across a network fail to reach their destination, it will cause lost data transmission bits.
You might be experience latency. Latency - sometimes referred to as "lag," which causes interruptions—similar to lag in video games or video streaming.
You may be experiencing packet loss, latency, or jitter. Jitter, which is slightly different from latency, is a variation in delayed of received packets. Jitter and latency can be caused by network congestion, wireless network connections, and old/damaged hardware.
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