WHAT DEVICES ARE BEST FOR YOUR ORGANIZATION?

While remote and hybrid workforces are rising in popularity many organizations are contemplating their phone solutions. Desk phones will always provide the best voice quality, but there are other reliable options available to you. 

Decision Tree
What kind of workforce do you have? 
  • In-Office
  • Hybrid
  • Remote
  • Add Button
What kind of workforce/industry are you finding solutions for? 
  • Medical Clinic
  • Legal Office
  • Retail/Multi-Location
  • Warehouse
  • Receptionist
  • Call Center
  • Add Button
Desk Phones (and everything else)! Experience unparalleled connectivity through your net2phone Canada desk phone, mobile app, or softphone. Wherever you have an internet connection, you can remain accessible to clients. The Canadian healthcare industry relies heavily on communication and collaboration. Our solution enables healthcare workers to establish 24/7 contact with colleagues and patients while providing solutions for team efficiency and caller analytics. 

Whether it’s SMS messaging patient appointment information, video-conferencing with fellow medical staff, or office managers organizing call queues, net2phone Canada offers the tools needed to run and maintain even the most demand-heavy organizations.

Desk Phones (and everything else)! Experience unparalleled connectivity through your net2phone Canada desk phone, mobile app, or softphone. Equip your teams with everything our platform offers! Connect with clients through SMS for SONAR, use the SONAR Mobile app wherever you are, and leverage Huddle Video Conferencing for face-to-face interactions with anyone outside the office. 
Cordless phones! Cordless phones are a great way to get unmatched voice quality with the ability to move freely around a store. Check out the Cordless Panasonic KX-TGP600 and the Yealink W60P
Check out the Ruggedized Yealink W59R for a sturdy, cordless phone. Do you have workers on the road or at job sites? Equip your teams with the Mobile app!
Desk phones, or SONAR Phone and Attendant Console! Transfer contacts or add to call queues without memorizing extensions. Accessible from your desktop attendant console, users can drag and drop a live caller onto a user’s name which then seamlessly transfers the caller to the intended recipient. 
Desk Phones (and everything else)! Experience unparalleled connectivity through your net2phone Canada desk phone, mobile app, or softphone. 

You can still take full advantage of all our products; take queue chats through SMS for SONAR, use the SONAR Mobile app wherever you are, and leverage Huddle Video Conferencing for face-to-face interactions with anyone outside the office.

This content will be shown (depending on) when button above is clicked
This content will be shown (depending on) when button above is clicked
This content will be shown (depending on) when button above is clicked
What kind of workforce/industry are you finding solutions for? 
  • Call Center
  • Reception
  • SaaS
  • Other (no call center)
  • Reception
  • Add Button
Desk Phones (and everything else)! Experience unparalleled connectivity through your net2phone Canada desk phone, mobile app, or softphone. If your teams are spending the majority of their day on the phone, regardless of whether they are in-office or not, consider equipping your agents with secondary devices. 

You can still take full advantage of all our products; take queue chats through SMS for SONAR, use the SONAR Mobile app wherever you are, and leverage Huddle Video Conferencing for face-to-face interactions with anyone outside the office.

SONAR Phone and Attendant Console to contacts or add to call queues without memorizing extensions. Accessible from your desktop attendant console, users can drag and drop a live caller onto a user’s name which then seamlessly transfers the caller to the intended recipient. 
Desk phones or browser-based calling!

Call, chat and collaborate through net2phone Canada’s online client portal, SONAR; connect through desktop or mobile. 

Check out our remote collaboration products

  • SONAR Phone 
  • Huddle Video Conference 
  • SMS Chat 
  • SONAR Mobile App 

Even if your organization doesn't have a call center, consider how much time your employees spend on their phones, their internet connections, and the quality of secondary devices. 

Browser-Based Calling! Call, chat and collaborate through net2phone Canada’s online client portal, SONAR; connect through desktop or mobile. 

Check out our remote collaboration products

  • SONAR Phone 
  • Huddle Video Conference 
  • SMS Chat 
  • SONAR Mobile App 

Even if your organization doesn't have a call center, consider how much time your employees spend on their phones, their internet connections, and the quality of secondary devices. 

Desk phones, or SONAR Phone and Attendant Console! Transfer contacts or add to call queues without memorizing extensions. Accessible from your desktop attendant console, users can drag and drop a live caller onto a user’s name which then seamlessly transfers the caller to the intended recipient. 
What kind of workforce/industry are you finding solutions for? 
  • Call Center
  • Construction/Landscaping
  • Other (no call center)
  • Add Button
Desk Phones! Experience unparalleled connectivity through your net2phone Canada desk phone, mobile app, or softphone. Wherever you have an internet connection, you can remain accessible to clients.
Check out the Ruggedized Yealink W59R for a sturdy, cordless phone. Do you have workers on the road or at job sites? Equip your teams with the Mobile app!
This content will be shown (depending on) when button above is clicked
Browser-Based Calling! Call, chat and collaborate through net2phone Canada’s online client portal, SONAR; connect through desktop or mobile. 

Check out our remote collaboration products

  • SONAR Phone 
  • Huddle Video Conference 
  • SMS Chat 
  • SONAR Mobile App 


This content will be shown (depending on) when button above is clicked

Every company has different needs; it's important to understand your call flow needs when choosing the best solution. 

Reminder!

Choosing desk phones won't limit you! You will still have access to all solutions: desk phones, softphones, and our mobile app.

Before you decide your best option, ask yourself the following: 

  • How much am I planning for my business to grow in the next few years? 
  • Are client success and high engagement important to your organization? 
  • Is measuring performance generated by call data valuable to my business? 
  • Will my workers use reliable mobile devices with reliable network connections? 
  • Do I want to provide my workers secondary devices?

Deskphones (Best)  Softphones (Better)  Mobile App
(Good)
Advantages 
  • Desk phones deliver unmatched voice quality and reliability 
  • Devices can be configured with dual-registration, providing the most reliable calling experience
  • Free rental phones (with some plans) 
  • More call control features
  • Get a Cordless phone or a Ruggazided Cordless phone
  • All the benefits of softphones and the mobile app! 

  • Works with existing hardware, with multiple browsers 
  • Remote flexibility 
  • Lower cost 
  • SMS (through SONAR) and Video (through Huddle) are available 
  • Attendant Console
  • Easily add new users 
  • Does not require any dedicated connection for voice communication

  • Easily add new users 
  • View your entire contact list on the go 
  • Enable and disable answering rules whenever, wherever. 
  • Easily switch between multiple preset voicemail messages 
  • See if your coworkers are online with Presence awareness
Limitations
  • Stationary
  • A secondary device (desk phone at home and the office) may be required 
  • Requires PoE or WiFi Dongles

  • Internet connection must be fast and reliable
  • USB headsets are recommended for voice quality

  • Internet connection must be fast and reliable  
  • Phone batteries 
  • Employee hardware  
  • Employee internet plans and cellphone providers 

Best For
  • Sales 
  • Technical Support 
  • Customer Success 
  • Warehouses 
  • Restaurants
  • Medical offices  
  • Receptionists (Attendant Console) 
  • Small businesses 
  • Remote setups 
  • Construction 
  • Landscaping 








Delete

Unsure of what hardware we recommend? 

Check out the up-to-date list of recommended desk phones, conference phones, cordless phones, headsets, and routers.


Was this article helpful?

Can’t find what you’re looking for?

Our award-winning customer support team is here for you.

Contact Support