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How to Start and Share Huddle Video Conferences

Use this guide to start, join, and share invites for a Huddle video conference. 

Are you a new Huddle user? 

Review before you begin:  

How to Sign in
Use your net2phone Canada Sonar credentials. Sign-in is not required to join an existing Huddle. 

Which Browser to Use
Latest ChromeTM or Edge. Allow microphone and camera permissions on your browser and device when prompted.

Check your Network
Use a stable connection; close high-bandwidth apps for best results.

Set Up your Device
Pre-select mic, speakers, and camera in the Pre-Lobby Settings.

 

Having trouble connecting?

Scroll to the bottom of this article to review Huddle prerequisites and troubleshooting so you can connect without hiccups. 

 

Start an Instant Huddle

To start a new Huddle: 

  1. Go to huddle.net2phone.com and sign in with your net2phone Canada, Sonar credentials.
  2. On the home page, select Start a Huddle to launch a meeting immediately.
  3. (Optional) In the pre-lobby, confirm mic/camera
  4. Click Join.
Huddle sign-in flow
Example: Log in to Huddle through ChromeTM Browser

Create a Recurring Huddle

To create a new saved Huddle conference room: 

  1. From the Huddle home page, click the + (plus) icon.
  2. Name the room (e.g., Daily Standup) 
  3. Save your new recurring meeting details.
    Open this same room anytime — perfect for ongoing collaboration.
Example: Add Recurring Huddle Video Conference 

Share Meeting Details

To invite people to an active (non-scheduled) Huddle:

  1. From the Huddle Pre-Lobby Settings, click the Info (i) icon (bottom-left) to reveal the conference and linking details.
  2. Choose Invite to email participants, or copy the link and details to share in chat.
Example: Meeting Details from Pre-Lobby Page

Pro Tip: Test your Huddle Invite! 

Before inviting others, send the meeting invitation to your own email. Review the message to ensure the details and links display correctly.

 

Join a Huddle

Anyone can join a Huddle video conference! As a net2phone Canada user, you can invite external contacts by sharing meeting details with click-to-join links or unique call-in numbers. 

There are multiple ways you can join a Huddle conference: 

  • Invite link: Click the link you received and follow the prompts.
  • Meeting ID & Passcode: Enter these on the Huddle sign-in screen.
  • Calendar event: Launch and join a Huddle directly from your Google/Microsoft calendar by clicking the video.
Example: Google Calendar Join Huddle Event Link 

Quick Troubleshooting

We always recommend a Google ChromeTM  browser for Huddle Video Conference. Learn how to configure your Chrome Settings for video and microphone calls with this guide from Google Support. 

Can’t sign in? 
Confirm your Sonar credentials or reset via the sign-in page. If the issue persists, contact your admin.

No camera/mic? 
In the browser’s address bar, click the lock icon → allow camera/microphone → refresh the page.

No audio? 
In Huddle, open device settings and pick the correct speaker/mic. Also, check your OS audio output.

Invite not working? 
Make sure participants open the latest link and are using a supported browser.

Having Issues Connecting? 

Check out out our Ultimate Guide to Troubleshooting VoIP Call Quality.  

 

 

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