Voicemail transcriptions are included for your convenience, the clarity and language of the person speaking will directly affect the accuracy of the written transcription. If the transcription seems to be jumbled, you can always access voicemail recordings included in your email notification.

  • A maximum of 60 seconds will be included in voicemail transcriptions.
  • Whichever language you have selected in your client portal, your voicemail will be transcribed in that language. SONAR offers the choice of three language settings, English (United States), Spanish (Mexico), and French (Canada).  

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