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Contact SupportCall queues, sometimes called “ring groups,” help you create call flows to organi...
You can sign in and out of call queues in two ways. You can use the Sonar portal,...
The call queue callback feature improves the experience for callers when agents a...
The Sonar portal implements Call Center Statistic acronyms; use this complete lis...
Call monitoring, also known as "Listen In," is a valuable tool for Office Manager...
The Call Center section is designed to give you fast access to the most important...
As an office manager or call center supervisor, you can subscribe to email report...
Every net2phone Canada user is assigned an extension, which can be linked to mult...
Sonar offers an SMS queue option, so your clients have the option of calling or t...
Sonar Charts are comprised of various Data Cards that visually represent your cal...
The Sonar portal allows you to configure your desk phones easily through a web br...
Maximizing your agents' performance is a science. The Sonar Portal supports multi...
At net2phone Canada, we understand the importance of detailed call center reporti...
Our award-winning customer support team is here for you.
Contact Support