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Contact SupportCall queues, sometimes called “ring groups,” help you create call flows to organi...
Waiting on hold is never a fun experience. Save your incoming callers time with c...
The Sonar portal implements Call Center Statistic acronyms; use this complete lis...
Call monitoring, also known as "Listen In," is a valuable tool for Office Manager...
The Call Center section is designed to give you fast access to the most important...
As an office manager or call center supervisor, you can subscribe to email report...
Every net2phone Canada user is assigned an extension, which can be linked to mult...
Sonar offers an SMS queue option, so your clients have the option of calling or t...
Sonar Charts are comprised of various Data Cards that visually represent your cal...
The Sonar portal allows you to configure your desk phones easily through a web br...
Maximizing your agents' performance is a science. The Sonar Portal supports multi...
At net2phone Canada, we understand the importance of detailed call center reporti...
Utilize the interactive table to filter the call data records you want to track. ...
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