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Contact SupportThe Call Center section is designed to give you fast access to the most important...
Call queues, sometimes called “ring groups,” are used for inbound call centers. A...
You can sign in and out of call queues in two ways. You can use the Sonar portal,...
The Call Center section is designed to give you fast access to the most important...
The call queue callback feature improves the experience for callers when agents a...
The Sonar portal implements Call Center Statistic acronyms; use this complete lis...
Call monitoring, also known as "Listen In," is a valuable tool for Office Manager...
As an office manager or call center supervisor, you can subscribe to email report...
Sonar offers an SMS queue option, so your clients have the option of calling or t...
Sonar Charts are comprised of various Data Cards that visually represent your cal...
Sonar Charts uses our client portal's live metrics to display your call data visu...
Sonar Charts are highly customizable, this use case offers an example of a live b...
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