Profiles and Users

Update your Sonar Email Address

Your designated Sonar email address is utilized for multiple functions within the...

Update your Sonar Profile

Your net2phone Canada profile configurations can be updated directly from the Son...

Managing Sonar Users

Within the  Users  tab, you can easily access all of the people in your company o...

Edit a User's Profile Information

As an Office Manager, you have the ability to update any user’s profile informati...

Send User's New Welcome Emails for Account Setup

As an Office Manager, you can choose to send a new welcome email to an individual...

Reset a User's Password

If a user forgets their password, they can go through the "Forgot Login or Passwo...

Update a User's Voicemail Greeting

As an Office Manager, you can update the voicemail settings for any user. Sometim...

CRTC Mental Health Initiative: 9-8-8

The CRTC is directing telecommunications service providers (TSPs) to transition a...

Update a User's Answering Rules

As an Office Manager, you can update the answering rules for any user. It's best ...

Assign Sites and Overwrite with Site Defaults for Automatic Updates

You must have Sites enabled on your account before you can assign Site users and ...

Update your net2phone Canada Credentials

Use your Sonar credentials to access the software platforms, integrations, and ha...

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