Profiles and Users

Update your Sonar Email Address

Your designated email address is utilized for multiple functions within the net2p...

Profile Overview

You can locate your profile by clicking the drop-down menu at the top right corne...

USERS OVERVIEW

As an office manager, you have the ability to view and update other user's inform...

HOW TO EDIT A USER’S PROFILE

As an office manager, you have the ability to update any user’s profile informati...

HOW TO CHANGE A USER’S PIN

Users can change their own PINs once they are logged into the Sonar portal. If a ...

Update your net2phone Canada Credentials

Use your Sonar credentials to access the software platforms, integrations, and ha...

Send New Welcome Emails for Account Setup

As an Office Manager, you can choose to send a new welcome email to an individual...

Reset a User's Password

If a user forgets their password, they can go through the "Forgot Login or Passwo...

HOW TO CHANGE A USER'S VOICEMAIL GREETING

Sometimes people call into work sick at the last minute, or they have some kind o...

CRTC Mental Health Initiative: 9-8-8

The CRTC is directing telecommunications service providers (TSPs) to transition a...

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