Getting Started

Understanding Office Manager Sonar Access

As an office manager, you can view, change, and create various functionalities fo...

Sonar Office Manager Access: My Account, Manage Organization, and Account Preferences

Office Managers can access all user information and company call history and upda...

HOME OVERVIEW – IN “MANAGE ORGANIZATION”

This article overviews the features available to you from the Home tab in your So...

Essential Home Features for Basic Users in Sonar

The Home section is designed to give you fast access to the most important and fr...

Sonar Contacts

Learn how to access your contacts, add contacts, and utilize Sonar Chat for inter...

Profile Overview

You can locate your profile by clicking the drop-down menu at the top right corne...

Time Frames Overview

You can locate the Time Frames section in the tab bar of your Sonar portal. Times...

Sonar Answering Rules: Complete Guide

Office managers and call center supervisors need to be in My Account to access th...

Sonar Voicemail Messages: Complete Guide

Create a New Voicemail Greeting Creating a personal business voicemail greeting o...

Improving Automated Call Handling with Introductory Greetings

First impressions are crucial in business communications. Introductory greetings ...

Auto Attendants: Complete Office Manager Guide

Auto Attendant Options  Auto attendants, or “digital receptionists,” are pre-reco...

Create a New Voicemail Greeting

Creating a personal business voicemail greeting offers several benefits, enhancin...

Sonar Phone

To access the Sonar Phone, log into the Sonar portal and click Sonar Phone at the...

Attendant Console

The Attendant Console is useful for anyone who is regularly transferring calls.  ...

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